Training

Based on the COPC® Family of Standards, our comprehensive training programs are designed to instill proven best practices in service operations environments. Courses are available for Customer Service Providers (CSP), buyers of outsourced CSP services where vendor management is critical, as well as Six Sigma and Performance Improvement segments. COPC Inc. training weaves your company's own data into solid operational theories, proven best practices and practical, real-world examples that drive the bottom line.